Privacy Policy

This policy explains what information Shanghai SGO Medical Technology Co., Ltd. collects through this website, why we collect it, and what you can ask us to do with it. It applies only to this website.

What we collect

We collect only what you choose to send us. When you submit the enquiry form we receive the name, email address, company, phone number, country, subject and message you entered, together with the product page the enquiry came from.

Our server also records ordinary web request data — IP address, browser type and the pages requested — which is used to keep the site running, diagnose faults and limit automated abuse.

Why we use it

  • To answer your enquiry and prepare a quotation
  • To keep a record of the commercial correspondence between us
  • To detect and block automated submissions
  • To understand which products draw interest, in aggregate

We do not use your details for unrelated marketing, and we do not sell, rent or trade them.

Who can see it

Enquiries are visible to our sales and engineering staff. We do not share your information with third parties except where we are required to by law, or where a service provider processes it on our behalf under an obligation of confidentiality — for example our hosting provider.

How long we keep it

Enquiries are kept for as long as the commercial relationship or the prospect of one remains active, and are deleted on request. Server logs are kept for a short operational period and then discarded.

Cookies

This site uses only the cookies it needs to work: a language preference cookie, and a session cookie for staff signing in to the content management area. There are no advertising or cross-site tracking cookies.

Your choices

You may ask us to provide a copy of the information we hold about you, correct it, or delete it. Contact us using the details on the Contact page and we will respond within a reasonable period.

Changes

If this policy changes we will update this page. Please check the date below for the current version.